Business And Human Resources

Basic Personal Budgeting

This programme provides delegates with a broad introduction to constructing and managing a personal budget. It also enables delegates to manage their personal finances responsibly.

Decision-Making and Problem Solving Techniques

The programme is aimed at providing delegates from various departments and levels within the organisation to solve problems and come up with taylored solutions to challenges they face.

Grievances and Disputes

This programme enables delegates to perform on a practitioner level in order to successfully manage employee grievances and disputes.

Human Resources Policies and Procedures

This programme assists delegates in order in contributing effectively to the functioning of an organization by understanding Human Resource Principles and Practices applied within the workplace.

Introduction to Management

The programme provides soft skills to junior management to assist in effectively leading and manage a team.

Labour Relations

This programme provides an understanding of the following areas:

  • Identifying legislation that that regulates employment issues.
  • Understanding of the main aspects of the Labour Relations Act (LRA) as amended, that relate to the management of a business unit.
  • Explaining the requirements of the LRA in respect of interviews.
  • Understanding the main aspects applicable to labour legislation.

Strategic Planning

Enabling management employees to define the concept of strategic planning, discuss and explain the role of various organizational structures in business performance, monitor expenditure and analyse marketing objectives.

The Business Environment

The programme provides junior management with relevant business knowledge and skills to successfully function as a leader of a team.

Working with Numbers

This programme will enable the delegate to use of mathematics in everyday living in order to become a self-managing person.

Logistics, Distribution And Warehousing

Basic Road Transport Management

This programme covers the following areas:

  • Understanding an organisation.
  • Applying policy and procedures to meet Vision, Mission and Objectives.
  • Applying and operationalizing strategy to make suggestions and recommendations.
  • Being part of a team and multiple teams.
  • Applying decisions at the general supervisory management level in the transport industry.
  • Working with customers, peers, subordinates and superiors within the organisation.
  • Functioning in conjunction with multiple teams.

Logistics Management

This programme covers the following areas:

  • Managing customer satisfaction.
  • Measuring and controlling the overall costs of logistics activities.
  • Managing the transport function.
  • Managing the warehouse function.
  • Managing inventory and the purchasing function.
  • Managing order processing function.

Principles of Supply Chain Management

This programme is intended for delegates wishing to expand their existing forwarding skills and knowledge in order to participate in the Supply Chain Management process.

Road Transport Fundamentals

The programme focuses on the following areas:

  • Legislation and codes Road Traffic Act (1993) Occupational Health & Safety Act (1993) Road Accident Fund Act (1996)
  • Categories of licenses and professional driving permits.
  • Relation between road transport and other modes of transport.
  • Volume of freight and passengers carried annually.
  • Types of freight delivery systems and vehicle configurations used.
  • Types of passenger services and vehicles used.
  • Cost associated with road transport operations and how it can be reduced.
  • Career paths within the road transport industry.

The Logistics Environment

This programme covers the following areas:

  • Defining a logistics system, the management thereof, as well the logistical activities required.
  • Operating within a logistical distribution channel.
  • Operating within a physical distribution environment.
  • Operating within a store or warehouse environment.
  • Operating within an order-processing environment.