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Non-Credit Bearing Short Courses
Grievances and Disputes, Disciplinary Hearings

Non-credit bearing short courses are considered a viable and common method for optimal workplace functioning in all contexts and greatly facilitates access to learning in a manageable manner in terms of cost, time, energy and resources, for both the employer and employee.

The courses provide the necessary learning to meet a specific need in workplace environments.

A grievance is any dissatisfaction or feeling of injustice having connection with one's employment situation which is brought to the attention of management. Speaking broadly, a grievance is any dissatisfaction that adversely affects organizational relations and productivity. 

When an employee has a specific issue, becomes a grievance when the employee formalizes it, mostly through putting the complaint in writing and submitting it to the appropriate authority tasked to look into the resolution of the complaint. Handling employee grievances is a function of the company human resource management department.   

This programme enables delegates to perform on a practitioner level in order to successfully manage employee grievances and disputes.

This programme provides an understanding of the following areas:

  • Identify employment rights and responsibilities.
  • Identify Sources of information and assistance for employees in relations to their employment rights and responsibilities.
  • Identify grounds for personal grievances or disputes, and identify sources of assistance for the employee.
  • Identify courses of action for dealing with personal grievances arising from the employment relationship and disputes arising from the agreements.

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