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Essential Programmes: 
Emotional Intelligence

NQF Level

5

Credits

8

Estimated Days

2

SAQA ID

120305

Accrediting Body

LGSETA 

This programme is aimed to equip employees in management roles with the needed skills and capacity to be aware of, to control and to express one’s emotions and to handle interpersonal relationships judiciously and empathetically..

Entry Level Requirements

  • Communication at NQF Level 4
  • KVRQhubeka Pre-assessment

Course Outcomes

  • Explain the concept of emotional intelligence
    and how this impacts on leadership.
  • Analysing the relationship between emotional
    intelligence and self-awareness in relation to leadership.
  • Analysing the relationship between emotional intelligence
    and self-management in relation to leadership.
  • Analysing the relationship between emotional intelligence
    and social awareness in relation to leadership.
  • Applying techniques for responding to situations
    in an emotionally intelligent manner.  

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