The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. This programme enables delegates to identify and manage the resolution of personal conflict between parties or persons.
Entry Level Requirements
Communication and Numeracy at ABET Level 4
Mathematical Literacy NQF Level 4
KVRQhubeka Pre-assessment
Course Outcomes
Describe the main sources of conflict
Describe appropriate techniques to manage conflict
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